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Outage in Bold Commerce

Subscriptions not able to save new shipping or billing addresses

Resolved Minor
August 18, 2023 - Started over 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

We are investigating an issue right now on our Subscriptions not being able to save new shipping or billing addresses. Currently the response brings an error message, on-call teams are investigating and further updates to follow.

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 08/18/2023 06:31PM

We believe this has been resolved and no further issues occurring since 12:00pm CST

Reach out to our support if you see any further issues.

INVESTIGATING over 2 years ago - at 08/18/2023 04:25PM

We are investigating an issue right now on our Subscriptions not being able to save new shipping or billing addresses.

Currently the response brings an error message, on-call teams are investigating and further updates to follow.

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