Outage in Bold Commerce

Authentication issue with Shopify's app-proxies

Resolved Minor
January 19, 2024 - Started over 1 year ago - Lasted about 5 hours
Official incident page

Incident Report

We are working with Shopify to identify and resolve this issue
Components affected
Bold Commerce Bold Product Subscriptions Bold Commerce Bold Checkout
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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 01/19/2024 08:08PM

This incident has been resolved.

IDENTIFIED over 1 year ago - at 01/19/2024 03:19PM

We are currently aware of an issue by Shopify which causing degraded performance on Checkout and Subscriptions which rely on app-proxies.
We are monitoring this situation, and will provide an update as soon as more information is available

IDENTIFIED over 1 year ago - at 01/19/2024 03:17PM

We are working with Shopify to identify and resolve this issue

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