Outage in Bolt
Sporadic delivery failures for non-USA OTP SMS messages
Resolved MinorIncident Report
We are seeing that some OTP messages are not being delivered to recipients who are outside of the United States. Our team is working to understand and resolve this issue.
Latest Updates ( sorted recent to last )
RESOLVED
over 3 years ago - at 11/17/2022 05:44AM
We have implemented a fix and are not seeing sporadic failures for non-USA OTP SMS messages. We will continue to monitor the situation. Please reach out to merchantsupport@bolt.com if you have any questions.
IDENTIFIED
over 3 years ago - at 11/17/2022 03:54AM
Our engineers have identified that the issue is with our third-party SMS provider, and we are working on a resolution. Please reach out to merchantsupport@bolt.com if you have any questions.
INVESTIGATING
over 3 years ago - at 11/16/2022 10:13PM
We are seeing that some OTP messages are not being delivered to recipients who are outside of the United States. Our team is working to understand and resolve this issue.
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