Outage in Bolt

Order Decisioning Delays

Resolved Minor
November 25, 2022 - Started about 2 years ago - Lasted about 3 hours
Official incident page

IsDown continuously monitors the Bolt status page and multiple sources to provide up-to-date information. Check back with us for the latest Bolt uptime status.

Outage Details

Bolt has identified an issue causing delays with fraud decisioning on transactions. This is causing some orders to be in an "in review" status for longer than normal. Checkout for customers is unaffected, and our team continues to investigate the situation. If you have any questions or concerns, please reach out to merchantsupport@bolt.com.
Components affected
Bolt Fraud Review
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 11/26/2022 12:56AM

This incident is now resolved. If you have any questions or concerns, please reach out to Bolt Support at merchantsupport@gmail.com.

IDENTIFIED about 2 years ago - at 11/25/2022 10:10PM

Bolt has identified an issue causing delays with fraud decisioning on transactions. This is causing some orders to be in an "in review" status for longer than normal. Checkout for customers is unaffected, and our team continues to investigate the situation. If you have any questions or concerns, please reach out to merchantsupport@bolt.com.

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