Outage in Bolt

Payment processor NMI experiencing outage

Resolved Minor
December 16, 2022 - Started almost 3 years ago - Lasted about 2 hours
Official incident page

Incident Report

One of our payment processors (NMI) is experiencing outages on their payment platform. Bolt merchants who are using NMMI to process payments may see failures during this period. We have reached out to them and are working with them to resolve this issue. NMI's status page for this incident: https://status.transactiongateway.com/ We will update this incident as we get more information
Components affected
Bolt Payment Processing

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Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 12/16/2022 01:35AM

NMI's payments platform is fully operational (https://status.transactiongateway.com/)

Merchants processing payments via NMI should not experience any issues. If you have any concerns or questions, please contact us at merchantsupport@bolt.com

IDENTIFIED almost 3 years ago - at 12/15/2022 11:52PM

One of our payment processors (NMI) is experiencing outages on their payment platform. Bolt merchants who are using NMMI to process payments may see failures during this period. We have reached out to them and are working with them to resolve this issue.

NMI's status page for this incident: https://status.transactiongateway.com/

We will update this incident as we get more information

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