IsDown continuously monitors the Bolt status page and multiple sources to provide up-to-date information. Check back with us for the latest Bolt uptime status.
Outage Details
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BigCommerce has deployed code fixes and this has resolved the issue. All BigCommerce sites should be functioning as expected. If you are experiencing any issues, please contact us at merchantsupport@bolt.com
We have discovered the root cause of the issue and are in the process of building the fix. We expect to deploy early in the morning (PST) on May 17th, 2023. The failure rate is now intermittent. Additionally, we have identified a workaround - if shoppers reload the checkout page, they can successfully checkout. We recognize this is suboptimal, but this will provide an option for shoppers who are encountering this issue.
We are investigating an issue that is causing checkout failure for all BigCommerce One Click integrations that are on the BigCommerce platform. We are working with the BigCommerce team to identify the issue and resolve it as quickly as possible.
If you have any questions, please email us at merchantsupport@bolt.com
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