Outage in Bolt

Issue Impacting Bolt Shopper Help Site

Resolved Minor
August 28, 2023 - Started over 2 years ago - Lasted about 3 hours
Official incident page

Incident Report

Monday August 28th at 1:00PM ET, Bolt noticed that a number of our shopper help site pages are unavailable. We are working to bring these pages back online and will provide an update shortly.
Components affected
Bolt Knowledge Base & Support Ticketing
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 08/28/2023 08:52PM

We have implemented a fix and the shopper help site pages are available again.

INVESTIGATING over 2 years ago - at 08/28/2023 06:42PM

Monday August 28th at 1:00PM ET, Bolt noticed that a number of our shopper help site pages are unavailable. We are working to bring these pages back online and will provide an update shortly.

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