Outage in Bolt

VISA Card Network - Transaction Authorization Latency

Resolved Major
November 24, 2023 - Started about 1 year ago - Lasted about 2 hours
Official incident page

IsDown continuously monitors the Bolt status page and multiple sources to provide up-to-date information. Check back with us for the latest Bolt uptime status.

Outage Details

Bolt has been notified of an issue impacting transaction authorization on the Visa card network. Some transactions may be declined or experience latency when processing. Shoppers may be able to retry their payment to obtain a successful authorization. Visa is working with a third party issuer to identify and resolve the issue. Visa will provide another update at 4:30pm ET.
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 11/24/2023 10:47PM

Authorizations involving Visa transactions have recovered. If you have any questions, please reach out to Bolt Support at https://support.bolt.com.

IDENTIFIED about 1 year ago - at 11/24/2023 10:00PM

Visa continues to work toward resolution on this issue. We will continue to provide updates as we receive them from Visa. For any questions or concerns, please reach out to Bolt Support at https://support.bolt.com.

IDENTIFIED about 1 year ago - at 11/24/2023 08:57PM

Bolt has been notified of an issue impacting transaction authorization on the Visa card network. Some transactions may be declined or experience latency when processing. Shoppers may be able to retry their payment to obtain a successful authorization. Visa is working with a third party issuer to identify and resolve the issue. Visa will provide another update at 4:30pm ET.

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