Outage in Bonterra & NGP VAN
Intermittent issues logging in
Resolved MinorIncident Report
We are currently investigating an issue that is causing some users to be unable to login. We are working as quickly as possible to resolve this and will share an update as soon as we have one.
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Latest Updates ( sorted recent to last )
RESOLVED
about 22 hours ago - at 03/04/2026 06:03PM
As of 1:00PM ET we have resolved the earlier issue that caused some users to be unable to log in. We are continuing to monitor for any further issues.
INVESTIGATING
about 22 hours ago - at 03/04/2026 05:41PM
We are currently investigating an issue that is causing some users to be unable to login. We are working as quickly as possible to resolve this and will share an update as soon as we have one.
Latest Bonterra & NGP VAN outages
Plaid (ACH) payment method temporarily unavailable - over 2 years ago
The Giving Days platform experienced a brief outage - almost 3 years ago
Elevated error rates - almost 4 years ago
Elevated error rates - almost 4 years ago
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