Outage in Bonterra & NGP VAN
Issue with Mobile Messaging Reporting
Resolved MinorIncident Report
We are currently investigating an issue that is causing a delay in reporting for Mobile Messaging. We are working as quickly as possible to resolve this and will share an update as soon as we have one.
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Latest Updates ( sorted recent to last )
RESOLVED
21 days ago - at 03/11/2026 09:17PM
As of 5:10 PM ET, we have resolved the earlier issue that caused some users to experience a delay in reporting for Mobile Messaging. Reporting for any messages sent from 5:10PM ET on should be working as normal. We are working on updating the reporting for previously sent Mobile Messages that had a delay in reporting. We are continuing to monitor for any further issues.
INVESTIGATING
21 days ago - at 03/11/2026 08:17PM
We are currently investigating an issue that is causing a delay in reporting for Mobile Messaging. We are working as quickly as possible to resolve this and will share an update as soon as we have one.
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