Outage in Boost AI Search & Discovery

Shopify Admin App is not accessible

Resolved Major
December 30, 2021 - Started almost 4 years ago
Official incident page

Incident Report

Currently Shopify Admin App that is not accessible, we are investigating

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Latest Updates ( sorted recent to last )
RESOLVED almost 4 years ago - at 12/31/2021 02:24AM

The issue has been resolved. The root cause is that one of our subdomain's certificate was failed to renew, we have fixed it and have it configured properly so that it won't happen again.

MONITORING almost 4 years ago - at 12/31/2021 02:05AM

The root cause has been identified and fixed. We are monitoring.

INVESTIGATING almost 4 years ago - at 12/31/2021 01:57AM

Currently Shopify Admin App that is not accessible, we are investigating

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