Outage in Boost AI Search & Discovery
Error Sync for some stores
Resolved Major
December 08, 2021 - Started over 4 years ago
Official incident page
Official incident page
Incident Report
We are currently working on fixing an issue that cause sync error for some stores.
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Latest Updates ( sorted recent to last )
RESOLVED
over 4 years ago - at 12/08/2021 02:00PM
There a some servers were partially down, impacting the functionalities of stores in those servers. We fixed the issue, system should be back to normal now
INVESTIGATING
over 4 years ago - at 12/08/2021 01:45PM
We are currently working on fixing an issue that cause sync error for some stores.
Latest Boost AI Search & Discovery outages
EC2 instance availability issue - over 1 year ago
Sync system affected by AWS operational issue - over 2 years ago
Product Display Issue on Collection Page - over 2 years ago
Sync System failed downloading data from Shopify - about 3 years ago
[Notification] App is labelled as Unsupported - over 3 years ago
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