Outage in Botkeeper

Smart Connect Transaction Sync Delays Reported

Resolved Minor
April 17, 2024 - Started over 1 year ago - Lasted about 7 hours
Official incident page

Incident Report

Some customers have reported delays in transactions syncing from accounts in Smart Connect. Our team is investigating the issue and hopes to have a resolution shortly.
Components affected
Botkeeper Smart Connect

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 04/17/2024 09:34PM

This incident has been resolved.

MONITORING over 1 year ago - at 04/17/2024 06:20PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 1 year ago - at 04/17/2024 03:02PM

Some customers have reported delays in transactions syncing from accounts in Smart Connect. Our team is investigating the issue and hopes to have a resolution shortly.

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