Outage in Botkeeper

Botkeeper Platform Login Issues

Resolved Minor
May 27, 2025 - Started 5 months ago - Lasted about 7 hours
Official incident page

Incident Report

Users are reporting issues logging in to the Botkeeper platform. A critical vendor integration is experiencing technical issues, which is currently impacting users' ability to access our platform. We are monitoring this incident closely and expect to become fully operational as soon as the vendor reaches a resolution.
Components affected
Botkeeper Partner Platform

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Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 05/27/2025 08:56PM

This incident has been resolved.

MONITORING 5 months ago - at 05/27/2025 04:29PM

The issue has been resolved with the vendor. We are continuing to monitor to ensure the system has fully recovered.

IDENTIFIED 5 months ago - at 05/27/2025 02:14PM

Users are reporting issues logging in to the Botkeeper platform. A critical vendor integration is experiencing technical issues, which is currently impacting users' ability to access our platform. We are monitoring this incident closely and expect to become fully operational as soon as the vendor reaches a resolution.

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