Outage in Boulevard

Potential SMS Disruption

Resolved Minor
June 28, 2024 - Started 12 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are aware of an issue where some customers are not able to send outgoing texts to clients. We are actively investigating this issue and will provide another update soon.
Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 06/28/2024 10:56PM

The issue with the third-party service has been identified and a fix has been implemented. Please reach out to the Help Chat if you are still experiencing issues.

MONITORING 12 months ago - at 06/28/2024 10:06PM

The issue with the third-party service has been identified and a fix is being implemented. We are continuing to monitor the situation and will provide another update soon.

IDENTIFIED 12 months ago - at 06/28/2024 09:48PM

The issue has been identified with a third-party service. We will provide an update soon.

INVESTIGATING 12 months ago - at 06/28/2024 08:50PM

We are aware of an issue where some customers are not able to send outgoing texts to clients. We are actively investigating this issue and will provide another update soon.

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