Outage in Bouncer
API unavailable and higher % of unknown results
Resolved MajorIncident Report
From 6PM UTC Bouncer's API rest endpoints returned response 503 Service Unavailable for most of the requests. Results were also affected returning higher % of unknown statuses during that time.
Our team is investigating the issue.
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 years ago - at 07/27/2023 06:50AM
This incident has been fully resolved.
MONITORING
about 2 years ago - at 07/26/2023 11:28PM
Root cause has been found and eliminated. Our team will continue to monitor situation and take steps to prevent such events in the future.
DNS misconfiguration caused unusually high load on our API which in turn caused it's failures. This problem has been fixed.
INVESTIGATING
about 2 years ago - at 07/26/2023 11:10PM
From 6PM UTC Bouncer's API rest endpoints returned response 503 Service Unavailable for most of the requests. Results were also affected returning higher % of unknown statuses during that time.
Our team is investigating the issue.
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API and some APP actions partially unavailable - over 2 years ago
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