Outage in Box

[Minor] Box.com Site Is Inaccessible

Resolved Minor

July 20, 2023 - Started over 2 years ago - Lasted 38 minutes
Official incident page

Incident Report

Our team is investigating an issue with accessing the Box.com website, which currently shows an error message. Users encountering this issue can still navigate to account.box.com or their respective subdomain.box.com URL to begin their login flow. We will provide additional information as it becomes available.

Components affected

Box Website

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Latest Updates ( sorted recent to last )

RESOLVED over 2 years ago - at 07/20/2023 08:52PM

After further monitoring, this incident is now considered resolved. If you continue to experience any issues, please contact Box Support at https://support.box.com.

MONITORING over 2 years ago - at 07/20/2023 08:20PM

Our team has taken steps to remediate this issue and is seeing improvement for Box.com load times. We are continuing to monitor for any additional impact.

INVESTIGATING over 2 years ago - at 07/20/2023 08:16PM

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