Outage in Box

[Minor] Box.com Site Is Inaccessible

Resolved Minor
July 20, 2023 - Started about 2 years ago - Lasted 38 minutes
Official incident page

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Outage Details

Our team is investigating an issue with accessing the Box.com website, which currently shows an error message. Users encountering this issue can still navigate to account.box.com or their respective subdomain.box.com URL to begin their login flow. We will provide additional information as it becomes available.
Components affected
Box Website
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 07/20/2023 08:52PM

After further monitoring, this incident is now considered resolved. If you continue to experience any issues, please contact Box Support at https://support.box.com.

MONITORING about 2 years ago - at 07/20/2023 08:20PM

Our team has taken steps to remediate this issue and is seeing improvement for Box.com load times. We are continuing to monitor for any additional impact.

INVESTIGATING about 2 years ago - at 07/20/2023 08:16PM

Our team is investigating an issue with accessing the Box.com website, which currently shows an error message. Users encountering this issue can still navigate to account.box.com or their respective subdomain.box.com URL to begin their login flow. We will provide additional information as it becomes available.

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