Outage in Box

[Critical] Issues with Multiple Box Services

Resolved Major
July 27, 2023 - Started over 1 year ago - Lasted about 1 hour
Official incident page

Need to monitor Box outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Box, and never miss an outage again.
Start Free Trial

Outage Details

We are investigating an ongoing issue affecting Login (Web/SSO), All Files Page, Uploads, Downloads, Content API, Box Notes, and Box Sign. Users may see errors or slowness with the affected services. We will provide more information as soon as it is available.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 07/27/2023 02:07AM

After further monitoring, this incident is now considered resolved. Box services have been restored to full functionality. Please contact Box Support at https://support.box.com/ if you continue to experience any issues.

MONITORING over 1 year ago - at 07/27/2023 01:43AM

A fix has been implemented and we are currently monitoring the results.

INVESTIGATING over 1 year ago - at 07/27/2023 01:14AM

We are continuing to investigate this issue. We are seeing some recovery across some of the services. Some Box services are still experiencing some latency.

INVESTIGATING over 1 year ago - at 07/27/2023 12:49AM

We are investigating an ongoing issue affecting Login (Web/SSO), All Files Page, Uploads, Downloads, Content API, Box Notes, and Box Sign. Users may see errors or slowness with the affected services. We will provide more information as soon as it is available.

Be the first to know when Box and other third-party services go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime