Outage in Box
[Critical] Issues with Multiple Box Services
Resolved MajorIncident Report
We are investigating an ongoing issue affecting Login (Web/SSO), All Files Page, Uploads, Downloads, Content API, Box Notes, and Box Sign. Users may see errors or slowness with the affected services. We will provide more information as soon as it is available.
Components affected
Box Website Box Content API Box Web Application Box Login/SSO Box Uploads/Downloads Box Desktop ClientNeed to monitor Box outages?
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Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 07/27/2023 02:07AM
After further monitoring, this incident is now considered resolved. Box services have been restored to full functionality. Please contact Box Support at https://support.box.com/ if you continue to experience any issues.
MONITORING
over 2 years ago - at 07/27/2023 01:43AM
A fix has been implemented and we are currently monitoring the results.
INVESTIGATING
over 2 years ago - at 07/27/2023 01:14AM
We are continuing to investigate this issue. We are seeing some recovery across some of the services. Some Box services are still experiencing some latency.
INVESTIGATING
over 2 years ago - at 07/27/2023 12:49AM
We are investigating an ongoing issue affecting Login (Web/SSO), All Files Page, Uploads, Downloads, Content API, Box Notes, and Box Sign. Users may see errors or slowness with the affected services. We will provide more information as soon as it is available.
Latest Box outages
[Critical] Issues with Multiple Box Services - 24 days ago
[Major] Issues with Box Sign - about 1 month ago
[Critical] Issues with multiple Box services - about 2 months ago
[Major] Issue with SMS MFA Codes - 3 months ago
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