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After further monitoring, this incident is now considered resolved. Box services have been restored to full functionality. Please contact Box Support at https://support.box.com/ if you continue to experience any issues.
A fix has been implemented and we are currently monitoring the results.
We are continuing to investigate this issue. We are seeing some recovery across some of the services. Some Box services are still experiencing some latency.
We are investigating an ongoing issue affecting Login (Web/SSO), All Files Page, Uploads, Downloads, Content API, Box Notes, and Box Sign. Users may see errors or slowness with the affected services. We will provide more information as soon as it is available.
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