Outage in Box
[Major] Issues with Box Relay
Resolved Major
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Outage Details
On 29th of April 2025 at approximately 2:36PM PST, we started investigating an ongoing issue affecting Box Relay. We will provide more information as soon as it is available.
Components affected
Box RelayLatest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 04/30/2025 01:13AM
After further monitoring, this incident is now considered resolved. Box services have been restored to full functionality. Please contact Box Support at https://support.box.com/ if you continue to experience any issues.
IDENTIFIED
about 1 month ago - at 04/30/2025 12:18AM
Our team has identified the underlying cause of this issue and is working to take remediating steps. We will provide additional updates as they become available.
INVESTIGATING
about 1 month ago - at 04/29/2025 11:40PM
On 29th of April 2025 at approximately 2:36PM PST, we started investigating an ongoing issue affecting Box Relay. We will provide more information as soon as it is available.
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