Outage in Box
[Major] Issues with Box Relay
Resolved MajorIncident Report
On 29th of April 2025 at approximately 2:36PM PST, we started investigating an ongoing issue affecting Box Relay. We will provide more information as soon as it is available.
Components affected
Box RelayTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
12 months ago - at 04/30/2025 01:13AM
After further monitoring, this incident is now considered resolved. Box services have been restored to full functionality. Please contact Box Support at https://support.box.com/ if you continue to experience any issues.
IDENTIFIED
12 months ago - at 04/30/2025 12:18AM
Our team has identified the underlying cause of this issue and is working to take remediating steps. We will provide additional updates as they become available.
INVESTIGATING
12 months ago - at 04/29/2025 11:40PM
On 29th of April 2025 at approximately 2:36PM PST, we started investigating an ongoing issue affecting Box Relay. We will provide more information as soon as it is available.
Latest Box outages
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[Minor] Issue affecting Logins - about 1 month ago
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