Outage in Box
[Minor] Issue with Admin Reporting
Resolved MinorIncident Report
Summary AI Generated
Box experienced a minor issue with Admin Reporting on September 3, 2026, causing inconsistent data in reports generated after approximately 3:30 PM Pacific Time. The incident lasted 58 minutes before being resolved, with full service restored by 8:03 PM Pacific Time. Users who generated reports during the affected window are advised to re-run them.
Our team is investigating an issue with Admin Reporting. Users may experience inconsistent data in reports generated after approximately 3:30 PM Pacific Time. We will provide additional information as it becomes available.
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Latest Updates ( sorted recent to last )
RESOLVED
10 days ago - at 09/04/2026 03:03AM
This incident is now resolved and Box services have been restored to full functionality. If you generated reports during the impacted period, please re-run those reports. Please contact Box Support at https://support.box.com/ if you continue to experience any issues.
IDENTIFIED
10 days ago - at 09/04/2026 02:16AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
10 days ago - at 09/04/2026 02:10AM
Our team is investigating an issue with Admin Reporting. Users may experience inconsistent data in reports generated after approximately 3:30 PM Pacific Time. We will provide additional information as it becomes available.
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