Outage in Brandfolder

Admin Center page is not reachable

Resolved Major
June 17, 2025 - Started about 22 hours ago - Lasted about 6 hours
Official incident page

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Outage Details

We are currently investigating some customer reports of the Admin Center page not being reachable. We will continue to provide frequent updates as we work towards resolution.
Latest Updates ( sorted recent to last )
RESOLVED about 16 hours ago - at 06/17/2025 03:58PM

This incident has been resolved.

MONITORING about 18 hours ago - at 06/17/2025 01:57PM

A fix has been implemented and we are monitoring to ensure continued stability of this feature.

IDENTIFIED about 19 hours ago - at 06/17/2025 01:39PM

We have identified the issue and taken action to resolve. The service is recovering and we will continue to monitor. We will continue to provide frequent updates as we work towards resolution.

INVESTIGATING about 19 hours ago - at 06/17/2025 01:20PM

We are continuing to investigate this issue.

INVESTIGATING about 20 hours ago - at 06/17/2025 12:52PM

We are continuing to investigate this issue.

INVESTIGATING about 20 hours ago - at 06/17/2025 12:28PM

We are continuing to investigate this issue.

INVESTIGATING about 21 hours ago - at 06/17/2025 11:50AM

We are continuing to investigate this issue.

INVESTIGATING about 21 hours ago - at 06/17/2025 11:19AM

We are continuing to investigate this issue.

INVESTIGATING about 22 hours ago - at 06/17/2025 10:49AM

We are continuing to investigate this issue.

INVESTIGATING about 22 hours ago - at 06/17/2025 10:19AM

We are currently investigating some customer reports of the Admin Center page not being reachable. We will continue to provide frequent updates as we work towards resolution.

Latest Brandfolder outages

Google Cloud Service Incident affecting Smartsheet Functionality - 6 days ago
Intermittent Smartsheet Access - 22 days ago
Smartsheet intermittent errors - about 1 month ago
Smartsheet access issues and unexpected errors - about 2 months ago
Delays in Workflow Automation and Sheet Access - about 2 months ago

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