Outage in Brandfolder
Smartsheet App Unavailable
Resolved Major
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Outage Details
We are currently investigating some customer reports of the Smartsheet application not loading for users. We will continue to provide frequent updates as we work towards resolution.
Latest Updates ( sorted recent to last )
RESOLVED
22 days ago - at 08/26/2025 03:01AM
This incident has been resolved.
MONITORING
22 days ago - at 08/26/2025 01:05AM
A fix has been implemented and we are monitoring to ensure continued stability of this feature.
IDENTIFIED
22 days ago - at 08/26/2025 12:50AM
We have identified the issue and taken action to resolve. The service is recovering and we will continue to monitor. We will continue to provide frequent updates as we work towards resolution.
INVESTIGATING
22 days ago - at 08/26/2025 12:34AM
We are currently investigating some customer reports of the Smartsheet application not loading for users. We will continue to provide frequent updates as we work towards resolution.
Latest Brandfolder outages
Sheet Loading and Saving - 8 days ago
Data Shuttle - 21 days ago
Investigating: Smartsheet Inaccessible - 2 months ago
503 Errors on File Upload - 2 months ago
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