Outage in Brandwatch
Labels Cannot Be Added to Content in Engage
Resolved MajorIncident Report
We are experiencing an issue where we are unable to add labels to content in Engage.
Components affected
Brandwatch EngageTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
10 days ago - at 09/21/2026 10:23AM
The incident has been resolved and the Engage labels can be used as usual now.
MONITORING
11 days ago - at 09/21/2026 05:37AM
Our Engineering Team have implemented a fix to resolve the issue preventing Engage Labels from being applied to content within Engage.
We are continuing to monitor the situation.
IDENTIFIED
13 days ago - at 09/18/2026 12:00PM
Our Engineering team has identified the root cause of the issue affecting publishing to LinkedIn and has developed a fix.
The team is now completing the final steps necessary before releasing the fix. In the meantime, customers may still experience publishing failures.
We will share an update once the fix has been deployed and we have confirmed that the issue is resolved.
We apologise for the ongoing disruption and appreciate your patience.
INVESTIGATING
13 days ago - at 09/18/2026 09:46AM
We are experiencing an issue where we are unable to add labels to content in Engage.
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