Outage in Breach Secure Now
User Profile Updates & User Creation Issue
Resolved MajorIncident Report
Summary AI Generated
Breach Secure Now experienced a major user management issue lasting 9.1 hours where users could not save changes to existing profiles or create new users manually, with the "Save" function failing to complete actions as expected. The issue affected all user types across the platform. The problem was identified and resolved with a fix implementation.
We are currently investigating an issue affecting user management within the platform.
What’s happening:
At this time, users may experience issues when attempting to:
Save changes to existing user profiles
Create new users manually
In some cases, selecting “Save” may not complete the action as expected.
Scope:
This issue may impact all user types across the platform.
Our team is actively working to identify the root cause and implement a resolution as quickly as possible. We will continue to provide updates as more information becomes available.
Thank you for your patience and understanding.
Components affected
Breach Secure Now User ManagementTrusted by 1000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 04/09/2026 01:24AM
This incident has been resolved.
IDENTIFIED
6 days ago - at 04/08/2026 07:20PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
6 days ago - at 04/08/2026 04:22PM
We are currently investigating an issue affecting user management within the platform.
What’s happening:
At this time, users may experience issues when attempting to:
Save changes to existing user profiles
Create new users manually
In some cases, selecting “Save” may not complete the action as expected.
Scope:
This issue may impact all user types across the platform.
Our team is actively working to identify the root cause and implement a resolution as quickly as possible. We will continue to provide updates as more information becomes available.
Thank you for your patience and understanding.
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