Outage in Brevo

Delay in transactional events

Resolved Minor
September 04, 2024 - Started 4 months ago - Lasted about 1 hour

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Outage Details

We are currently experiencing delays in updating transactional email statistics, affecting events like opens, clicks, and other related metrics. Our team is actively working to identify the cause and resolve the issue.
Components affected
Brevo Inbound Events Tracking
Latest Updates ( sorted recent to last )
4 months ago - at 09/04/2024 05:25PM

We are currently experiencing delays in updating transactional email statistics, affecting events like opens, clicks, and other related metrics. Our team is actively working to identify the cause and resolve the issue.

4 months ago - at 09/04/2024 05:37PM

We identified the issue with one of our network components, which has now been resolved. Transactional events are being processed, though there may be a slight delay due to the existing backlog. We are actively monitoring the situation.

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