Outage in Brevo

Issue with incoming emails not being delivered

Resolved Minor
December 06, 2024 - Started 11 months ago - Lasted about 2 hours

Incident Report

We were experiencing some issues with incoming emails being delivered to Conversations from Gmail and Microsoft mailboxes due to a faulty release. It’s reverted now . Please accept our apologies, as of today 11:30 am CET everything should be working fine. However, many emails from last ~23h are not delivered, so we are checking how to remediate this
Components affected
Brevo Conversation

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Latest Updates ( sorted recent to last )
11 months ago - at 12/06/2024 12:12PM

We were experiencing some issues with incoming emails being delivered to Conversations from Gmail and Microsoft mailboxes due to a faulty release. It’s reverted now .
Please accept our apologies, as of today 11:30 am CET everything should be working fine.
However, many emails from last ~23h are not delivered, so we are checking how to remediate this

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