Outage in Brevo
Issue related to events data
Resolved Minor
December 12, 2024 - Started over 1 year ago
- Lasted about 5 hours
Incident Report
We are currently experiencing unexpected errors from one of our infrastructure component, which is affecting all services dependent on event data. This includes data related to campaigns statistics, transactional statistics, contact history, event logs, and more. We are actively investigating the root cause of the issue and working on measures to mitigate its impact.
Components affected
Brevo Web Apps Brevo Marketing email campaigns Brevo Outbound Webhooks Processing Brevo Marketing automationTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
over 1 year ago - at 12/12/2024 07:46AM
We are currently experiencing unexpected errors from one of our infrastructure component, which is affecting all services dependent on event data. This includes data related to campaigns statistics, transactional statistics, contact history, event logs, and more. We are actively investigating the root cause of the issue and working on measures to mitigate its impact.
over 1 year ago - at 12/12/2024 10:26AM
We have identified the issue with the affected component and have initiated corrective actions to mitigate the impact. We are already seeing a reduction in errors on our end.
over 1 year ago - at 12/12/2024 11:06AM
We are continuing to work on restoring all services to optimal performance and fully mitigating the impact. Thank you for your patience.
Latest Brevo outages
Transactional sending is impacted - 10 days ago
Delay in SMS Campaign Delivery - 18 days ago
Issue with campaign listing page and send mails - 25 days ago
Lag in track events in automation services - 27 days ago
Issue with SMS Replies - about 1 month ago
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