Outage in Brevo

Issue with Conversations Feature (For Gmail and Microsoft addresses)

Resolved Major
February 14, 2025 - Started 3 months ago - Lasted 22 minutes

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Outage Details

We have identified an issue with our conversations feature, affecting Gmail and Microsoft email addresses. Users with these addresses are currently unable to send or receive emails via Conversations service. Our teams are actively investigating the issue and working to resolve it. We apologise for the inconvenience caused.
Components affected
Brevo Conversation
Latest Updates ( sorted recent to last )
3 months ago - at 02/14/2025 12:19PM

We have identified an issue with our conversations feature, affecting Gmail and Microsoft email addresses.

Users with these addresses are currently unable to send or receive emails via Conversations service.

Our teams are actively investigating the issue and working to resolve it.

We apologise for the inconvenience caused.

Latest Brevo outages

Errors across platform - 29 days ago
Delay in Webhook - about 1 month ago
Issue with Multiple Services - about 1 month ago

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