Outage in Brevo
SMS Sending Impacted
Resolved Major
February 27, 2025 - Started about 1 year ago
- Lasted about 3 hours
Incident Report
Due to an issue with one of our vendor, SMS sending is currently disrupted in the NORAM region.
The TFN's have been incorrectly marked as rejected, causing SMS messages to be skipped.
No credits will be deducted against the SMS being sent, and our team is actively working to resolve the issue and mitigate the impact.
Components affected
Brevo Outbound SMS DeliveryTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
about 1 year ago - at 02/27/2025 04:27PM
Due to an issue with one of our vendor, SMS sending is currently disrupted in the NORAM region.
The TFN's have been incorrectly marked as rejected, causing SMS messages to be skipped.
No credits will be deducted against the SMS being sent, and our team is actively working to resolve the issue and mitigate the impact.
about 1 year ago - at 02/27/2025 05:35PM
Our team is working to mitigate the impact by correcting the TFN entries to enable successful SMS delivery.
Once the TFN entries are corrected, we will provide further updates.
We apologies for the inconvenience caused.
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