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Outage in Brevo

Delay in Email delivery

Resolved Minor
November 13, 2026 - Started about 10 hours ago - Lasted about 5 hours

Incident Report

We are currently experiencing email delivery delays to Outlook and Gmail domains. The issue appears to be on the Outlook and Gmail side and is not related to Brevo. Outlook Status: https://status.cloud.microsoft/m365/referrer=serviceStatusRedirect We are actively working on mitigating the impact and will share further updates as they become available.

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Latest Updates ( sorted recent to last )
MONITORING about 7 hours ago - at 11/13/2026 02:31PM

We are seeing some improvement in email delivery rates to Outlook. We will continue monitoring the situation to ensure stability.

MONITORING about 8 hours ago - at 11/13/2026 01:13PM

We are closely monitoring the Outlook status page for updates on the incident. Microsoft has confirmed continued recovery across affected regions, with improvements observed in North America and Europe, and encouraging recovery signals in Asia-Pacific. However, some users may still experience intermittent issues or email delivery delays as mitigation continues.

Email delivery to other domains remains unaffected on our side. We are actively monitoring the service on our side and will share further updates as needed.

MONITORING about 9 hours ago - at 11/13/2026 12:20PM

We have mitigated the impact on gmail domain delivery and are seeing a reduction in delay. We continue to monitor our systems closely to ensure stability.

Outlook still seem to be impacted.

We’ll provide an update once we confirm the issue is fully resolved.

INVESTIGATING about 10 hours ago - at 11/13/2026 11:40AM

We are currently experiencing email delivery delays to Outlook and Gmail domains. The issue appears to be on the Outlook and Gmail side and is not related to Brevo.

Outlook Status: https://status.cloud.microsoft/m365/referrer=serviceStatusRedirect

We are actively working on mitigating the impact and will share further updates as they become available.

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