Outage in Brightly Software

Delayed Email Responses from Brightly Software

Resolved Major
October 24, 2023 - Started about 1 year ago - Lasted 4 months
Official incident page

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Outage Details

Please be aware that Brightly Software employees are going through an email migration so email replies may be delayed. If you need help, please call 877-655-3833 or use in product chat for immediate assistance.
Components affected
Brightly Software Energy Manager Brightly Software Mobile311 Brightly Software Inventory Brightly Software Facility Schedule Brightly Software MySchoolBuilding Brightly Software Work Order Brightly Software MyFacilityDude Brightly Software Incident Brightly Software SmartGov Brightly Software Event Manager Brightly Software Zion.Web Brightly Software TheWorxHub - Senior Living USA Brightly Software CrisisManager Brightly Software TheWorxHub - Senior Living Canada Brightly Software TripDirect Brightly Software Capital Forecast Brightly Software Help Desk Brightly Software Maintenance Manager Brightly Software Safety Center Brightly Software InventoryDirect Brightly Software ConnectGIS Brightly Software FSDirect Brightly Software MaintenanceDirect Brightly Software UtilityDirect Brightly Software Mobile Device Management Brightly Software Dude Intelligence Brightly Software Asset Essentials Analytics Brightly Software Facility Schedule Brightly Software Critical Alarm Automation Brightly Software Critical Alarm Brightly Software Inventory Wireless Brightly Software Planned Maintenance Brightly Software Stream Brightly Software Asset Essentials Brightly Software SchoolDude WorkCenter Brightly Software TheWorxHub - USA - Healthcare Brightly Software Insight Brightly Software TheWorxHub - USA - Api Brightly Software FacilityDude Work Center Brightly Software FSAutomation Brightly Software CapitalForecastDirect Brightly Software PMDirect
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 02/09/2024 08:31PM

This incident has been resolved.

INVESTIGATING about 1 year ago - at 10/24/2023 12:45PM

Please be aware that Brightly Software employees are going through an email migration so email replies may be delayed. If you need help, please call 877-655-3833 or use in product chat for immediate assistance.

Latest Brightly Software outages

Unplanned Maintenance - Asset Essentials - 9 days ago
Error when managing Events in Event Manager - 7 months ago
Users unable to access HelpDesk and Insight - 7 months ago
Users unable to log into Asset Essentials - 7 months ago
TheWorxHub - Slowness and issues with adding Work Orders - 7 months ago

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