Live Brightly Software Help Desk status. See if Brightly Software Help Desk is down, view recent outages, and get real-time alerts when problems start.
Brightly Software Help Desk is operational
IsDown pulls data from Brightly Software's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 7 incidents for Brightly Software Help Desk since started monitoring Brightly Software status in January 2023. We collect data from 4200+ services, and normalize the data to give you a clear picture of the impact of the outage.
about 2 months ago · lasted about 4 hours
Our team is investigating an intermittent issue resulting in error messages in SchoolDude products. This issue is isolated to clients located in the EST time zone. This issue is being investigated as a top priority and we will continue to post upd...
5 months ago · lasted about 9 hours
Our phone provider is investigating an issue impacting our ability to make or receive phone calls. If you are experiencing this issue, please contact our Support team by email at support@brightlysoftware.com. We will continue to keep you updated ...
about 1 year ago · lasted 1 day
Our team is currently investigating an issue impacting access to HelpDesk. The team is actively addressing this issue and working to restore functionality as quickly as possible. We appreciate your patience and understanding during this process. W...
We've tracked and collected 7 incidents for Brightly Software Help Desk since started monitoring Brightly Software status
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Like DownDetector, but with official status information and alerts
Brightly Software Help Desk isn't down. You can check Brightly Software Help Desk status and incident details on the top of the page. IsDown continuously monitors Brightly Software Help Desk official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Brightly Software Help Desk is currently operational. You can check Brightly Software Help Desk status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Brightly Software Help Desk being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Brightly Software Help Desk official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Brightly Software Help Desk last outage was on April 21, 2025 with the title "SchoolDude Products - Intermittent Errors"
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Brightly Software with maximum flexibility
IsDown monitors Help Desk for major outages. A major outage is when Help Desk experiences a critical issue that severely affects one or more services/regions. When Brightly Software marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Brightly Software status page for minor outages. A minor outage is when Help Desk experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Brightly Software status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Brightly Software publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Brightly Software and all their 50 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Brightly Software and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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