Outage in Brightly Software

Brightly Phone System Issue

Resolved Minor
January 22, 2025 - Started about 2 months ago - Lasted about 9 hours
Official incident page

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Outage Details

Our phone provider is investigating an issue impacting our ability to make or receive phone calls. If you are experiencing this issue, please contact our Support team by email at support@brightlysoftware.com. We will continue to keep you updated until this issue has been resolved.
Components affected
Brightly Software Inventory Wireless Brightly Software MaintenanceDirect Brightly Software Help Desk Brightly Software Critical Alarm Brightly Software TheWorxHub - USA - Healthcare Brightly Software Incident Brightly Software TheWorxHub - Senior Living Canada Brightly Software MySchoolBuilding Brightly Software Dude Intelligence Brightly Software Insight Brightly Software FacilityDude Work Center Brightly Software Critical Alarm Automation Brightly Software SchoolDude WorkCenter Brightly Software Asset Essentials Brightly Software TheWorxHub - USA - Api Brightly Software Mobile311 Brightly Software InventoryDirect Brightly Software TripDirect Brightly Software MyFacilityDude Brightly Software CapitalForecastDirect Brightly Software Stream Brightly Software FSDirect Brightly Software PMDirect Brightly Software UtilityDirect Brightly Software TheWorxHub - Senior Living USA Brightly Software Inventory Brightly Software Facility Schedule Brightly Software Planned Maintenance Brightly Software Zion.Web Brightly Software Capital Forecast Brightly Software Mobile Device Management Brightly Software Asset Essentials Analytics Brightly Software Event Manager Brightly Software Work Order Brightly Software FSAutomation Brightly Software Maintenance Manager Brightly Software Energy Manager
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 01/23/2025 03:49AM

This incident has been resolved.

INVESTIGATING about 2 months ago - at 01/22/2025 07:32PM

Our phone provider is investigating an issue impacting our ability to make or receive phone calls. If you are experiencing this issue, please contact our Support team by email at support@brightlysoftware.com. We will continue to keep you updated until this issue has been resolved.

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