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Outage in Brightly Software

SchoolDude Products - Intermittent Errors

Resolved Minor
April 21, 2025 - Started 9 months ago - Lasted about 4 hours
Official incident page

Incident Report

Our team is investigating an intermittent issue resulting in error messages in SchoolDude products. This issue is isolated to clients located in the EST time zone. This issue is being investigated as a top priority and we will continue to post updates on this page. Thank you for your patience.
Components affected
Brightly Software MySchoolBuilding Brightly Software Help Desk Brightly Software MaintenanceDirect Brightly Software Incident Brightly Software PMDirect Brightly Software UtilityDirect Brightly Software FSDirect Brightly Software TripDirect Brightly Software CapitalForecastDirect Brightly Software InventoryDirect

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Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 04/21/2025 03:19PM

This issue has been resolved. Thank you for your patience. Please contact support@brightlysoftware.com if you have any questions.

INVESTIGATING 9 months ago - at 04/21/2025 02:46PM

We are continuing to investigate an intermittent issue resulting in error messages in SchoolDude products. This issue is isolated to clients located in the EST time zone. This issue is being investigated as a top priority and we will continue to post updates on this page. Thank you for your patience.

INVESTIGATING 9 months ago - at 04/21/2025 01:45PM

We are continuing to investigate an intermittent issue resulting in error messages in SchoolDude products. This issue is isolated to clients located in the EST time zone. This issue is being investigated as a top priority and we will continue to post updates on this page. Thank you for your patience.

INVESTIGATING 9 months ago - at 04/21/2025 12:49PM

We are continuing to investigate this issue.

INVESTIGATING 9 months ago - at 04/21/2025 12:23PM

We are continuing to investigate this issue.

INVESTIGATING 9 months ago - at 04/21/2025 11:34AM

Our team is investigating an intermittent issue resulting in error messages in SchoolDude products. This issue is isolated to clients located in the EST time zone. This issue is being investigated as a top priority and we will continue to post updates on this page. Thank you for your patience.

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