Outage in Brightly Software

SchoolDude Products - Intermittent Errors

Resolved Minor
April 21, 2025 - Started 6 months ago - Lasted about 4 hours
Official incident page

Incident Report

Our team is investigating an intermittent issue resulting in error messages in SchoolDude products. This issue is isolated to clients located in the EST time zone. This issue is being investigated as a top priority and we will continue to post updates on this page. Thank you for your patience.
Components affected
Brightly Software MaintenanceDirect Brightly Software InventoryDirect Brightly Software CapitalForecastDirect Brightly Software FSDirect Brightly Software Incident Brightly Software PMDirect Brightly Software UtilityDirect Brightly Software TripDirect Brightly Software MySchoolBuilding Brightly Software Help Desk

Need to monitor Brightly Software outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Start Free Trial
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 04/21/2025 03:19PM

This issue has been resolved. Thank you for your patience. Please contact support@brightlysoftware.com if you have any questions.

INVESTIGATING 6 months ago - at 04/21/2025 02:46PM

We are continuing to investigate an intermittent issue resulting in error messages in SchoolDude products. This issue is isolated to clients located in the EST time zone. This issue is being investigated as a top priority and we will continue to post updates on this page. Thank you for your patience.

INVESTIGATING 6 months ago - at 04/21/2025 01:45PM

We are continuing to investigate an intermittent issue resulting in error messages in SchoolDude products. This issue is isolated to clients located in the EST time zone. This issue is being investigated as a top priority and we will continue to post updates on this page. Thank you for your patience.

INVESTIGATING 6 months ago - at 04/21/2025 12:49PM

We are continuing to investigate this issue.

INVESTIGATING 6 months ago - at 04/21/2025 12:23PM

We are continuing to investigate this issue.

INVESTIGATING 6 months ago - at 04/21/2025 11:34AM

Our team is investigating an intermittent issue resulting in error messages in SchoolDude products. This issue is isolated to clients located in the EST time zone. This issue is being investigated as a top priority and we will continue to post updates on this page. Thank you for your patience.

Latest Brightly Software outages

Asset Essentials - Latency - 11 days ago
Event Manager - Billing & Contact Information Issue - 28 days ago
Asset Essentials - Access issue - about 1 month ago
TheWorxhub - Latency - about 1 month ago
Asset Essentials- PowerBI reporting issue - about 1 month ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook