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Outage in Brightly Software

Issue Submitting Support Cases in Maintenance Manager for Education, Maintenance Manager for Manufacturing, Work Manager, and Transportation Manager

Resolved Minor
September 23, 2026 - Started 16 days ago - Lasted about 3 hours
Official incident page

Incident Report

We are investigating an issue affecting Maintenance Manager for Education, Maintenance Manager for Manufacturing, Work Manager, and Transportation Manager where the in-product Help option for submitting a support case is currently unavailable. While we work to resolve the issue, please contact Support directly using one of the methods below: Maintenance Manager for Education, Maintenance Manager for Manufacturing, and Work Manager: Email: ams-maintenancemanager-support.si@siemens.com Phone: 877-655-3833 Transportation Manager: Email: ams-events-support.si@siemens.com Phone: 877-655-3833 We are actively investigating the issue and will provide updates as more information becomes available.

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INVESTIGATING 16 days ago - at 09/23/2026 03:01PM

We are investigating an issue affecting Maintenance Manager for Education, Maintenance Manager for Manufacturing, Work Manager, and Transportation Manager where the in-product Help option for submitting a support case is currently unavailable.

While we work to resolve the issue, please contact Support directly using one of the methods below:

Maintenance Manager for Education, Maintenance Manager for Manufacturing, and Work Manager:

Email: ams-maintenancemanager-support.si@siemens.com
Phone: 877-655-3833

Transportation Manager:

Email: ams-events-support.si@siemens.com
Phone: 877-655-3833

We are actively investigating the issue and will provide updates as more information becomes available.

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