Outage in brightwheel

Degraded Performance

Resolved Major
November 20, 2023 - Started about 2 years ago - Lasted about 1 hour
Official incident page

Incident Report

Engineers are investigating an issue affecting access to the brightwheel platform for some users. We’ll provide more information as it becomes available.

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 11/20/2023 03:34PM

This incident has been resolved.

MONITORING about 2 years ago - at 11/20/2023 03:27PM

A fix has been implemented and we are monitoring the results.

MONITORING about 2 years ago - at 11/20/2023 03:12PM

Our engineers have implemented a fix and are monitoring the results.

INVESTIGATING about 2 years ago - at 11/20/2023 02:37PM

We are continuing to investigate this issue.

INVESTIGATING about 2 years ago - at 11/20/2023 02:28PM

Engineers are investigating an issue affecting access to the brightwheel platform for some users. We’ll provide more information as it becomes available.

Latest brightwheel outages

Degraded Performance - 6 months ago
Report Data Delay - over 1 year ago
Page loading - over 1 year ago
Email delivery - over 1 year ago

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