Outage in Brillium

Assessment Builder Unresponsive

Resolved Major
April 30, 2025 - Started 2 days ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently experiencing a temporary service interruption, and our team is investigating the issue. We are actively working to restore full functionality as quickly as possible.
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 04/30/2025 07:25PM

This incident has been resolved.

MONITORING 2 days ago - at 04/30/2025 07:06PM

We are continuing to monitor for any further issues.

MONITORING 2 days ago - at 04/30/2025 07:05PM

Access to the Brillium application(s) has been successfully restored. All systems are coming back online and should be fully available within the next few moments.

Our team will continue to monitor system performance closely to ensure stability. We appreciate your patience and understanding during this interruption.

IDENTIFIED 2 days ago - at 04/30/2025 06:59PM

Our investigation has identified that multiple errors occurred within Brillium’s authentication systems, which disrupted the ability to authenticate between and within Brillium applications and infrastructure.

Our engineering team is actively working to restore full service and is making steady progress. We expect resolution to be completed shortly and will continue to provide updates as work is completed.

IDENTIFIED 2 days ago - at 04/30/2025 06:26PM

We are continuing to work on a fix for this issue.

IDENTIFIED 2 days ago - at 04/30/2025 06:23PM

We have identified the root cause of the issue. Restoration efforts are underway by our Systems Operations team. We’ll share additional updates as they become available.

INVESTIGATING 2 days ago - at 04/30/2025 05:43PM

We are currently experiencing a temporary service interruption, and our team is investigating the issue. We are actively working to restore full functionality as quickly as possible.

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