Outage in Brivo
Brivo Outage
Resolved MajorIncident Report
Brivo has identified an issue affecting some cloud services. Customers may see connection issues with Mercury panels and resellers may be unable to use some features in Partner Portal. All affected panels will continue to operate in offline status.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 06/01/2024 07:39PM
This incident has been resolved.
MONITORING
over 1 year ago - at 06/01/2024 06:44PM
We have taken steps to resolve this issue and we will continue to monitor the results. All panels are now back online and connected to Brivo servers.
IDENTIFIED
over 1 year ago - at 06/01/2024 05:46PM
Brivo has identified an issue affecting some cloud services. Customers may see connection issues with Mercury panels and resellers may be unable to use some features in Partner Portal. All affected panels will continue to operate in offline status.
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