Outage in Brivo

Brivo Outage

Resolved Major
June 01, 2024 - Started 7 months ago - Lasted about 2 hours
Official incident page

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Outage Details

Brivo has identified an issue affecting some cloud services. Customers may see connection issues with Mercury panels and resellers may be unable to use some features in Partner Portal. All affected panels will continue to operate in offline status.
Components affected
Brivo Partner Portal
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 06/01/2024 07:39PM

This incident has been resolved.

MONITORING 7 months ago - at 06/01/2024 06:44PM

We have taken steps to resolve this issue and we will continue to monitor the results. All panels are now back online and connected to Brivo servers.

IDENTIFIED 7 months ago - at 06/01/2024 05:46PM

Brivo has identified an issue affecting some cloud services. Customers may see connection issues with Mercury panels and resellers may be unable to use some features in Partner Portal. All affected panels will continue to operate in offline status.

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