Outage in Brivo

Degraded performance for our Smart Home system

Resolved Major
June 16, 2024 - Started 7 months ago - Lasted about 4 hours
Official incident page

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Outage Details

We are seeing degraded performance on our Smart Home servers and are investigating the root cause.
Components affected
Brivo Smart Home
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 06/16/2024 07:45PM

This incident has been resolved

MONITORING 7 months ago - at 06/16/2024 06:10PM

We've fixed the root cause of the outage (3rd party infrastructure component failure). Gateways are back online, we are monitoring.

INVESTIGATING 7 months ago - at 06/16/2024 04:53PM

We are seeing a large amount of gateways offline. We are continuing to investigate

INVESTIGATING 7 months ago - at 06/16/2024 04:03PM

We are seeing degraded performance on our Smart Home servers and are investigating the root cause.

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