Outage in Brivo

Degraded performance on API, including mobile pass redemption.

Resolved Minor
December 16, 2024 - Started 10 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are investigating degraded performance of the Brivo API, which is causing some mobile pass redemptions to fail.
Components affected
Brivo Mobile Pass Brivo Onair API
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 12/16/2024 08:01PM

This incident has been resolved.

MONITORING 10 months ago - at 12/16/2024 06:22PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 10 months ago - at 12/16/2024 06:07PM

We are investigating degraded performance of the Brivo API, which is causing some mobile pass redemptions to fail.

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