Outage in Brivo

Account Configuration Tool and Brivo Install App Disruption

Resolved Minor

May 15, 2025 - Started 11 months ago - Lasted about 2 hours
Official incident page

Incident Report

Account Configuration Tool and Brivo Install App are currently affected by an outage at one of our service providers. Customers may experience issues commissioning offline locks and registering offline sites. Brivo operations is monitoring the situation and coordinating with our partner to restore service as soon as possible.

Components affected

Brivo Onair

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Latest Updates ( sorted recent to last )

RESOLVED 11 months ago - at 05/15/2025 11:26PM

This incident has been resolved.

MONITORING 11 months ago - at 05/15/2025 11:00PM

A fix has been implemented by our service provider, and we are monitoring the results.

IDENTIFIED 11 months ago - at 05/15/2025 09:33PM

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