Outage in Brivo

Brivo Smart Home outage

Resolved Major
June 12, 2025 - Started 23 days ago - Lasted about 3 hours
Official incident page

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Outage Details

We are aware of major disruptions to our Brivo Smart Home service. We are actively investigating the root cause
Components affected
Brivo Smart Home
Latest Updates ( sorted recent to last )
RESOLVED 22 days ago - at 06/12/2025 09:04PM

This incident have been resolved.

MONITORING 22 days ago - at 06/12/2025 08:27PM

Our partner services are back up and running. All of our Smart Home services are up and running again and we are monitoring them closely.

IDENTIFIED 22 days ago - at 06/12/2025 07:55PM

Some of Brivo's core smart home services are currently affected by an outage at one of our service providers. Customers may experience difficulties using the Brivo Smart Home portal and Brivo Mobile Pass. Brivo operations is monitoring the situation and coordinating with our partner to restore service as soon as possible.

IDENTIFIED 22 days ago - at 06/12/2025 06:55PM

Brivo's real time data base is currently affected by an outage at one of our service providers. Brivo operations is monitoring the situation and coordinating with our partner to restore service as soon as possible.

INVESTIGATING 23 days ago - at 06/12/2025 06:29PM

We are aware of major disruptions to our Brivo Smart Home service. We are actively investigating the root cause

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Identified Issue with Brivo Access, Brivo API, and Partner Portal - 4 months ago
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