Outage in Brivo

Brivo API Disruption

Resolved Major

July 23, 2025 - Started 6 months ago - Lasted about 9 hours
Official incident page

Incident Report

We are currently investigating an issue with Brivo API. Brivo Access, Brivo Mobile Applications, and API Integrations may not be performing normally.

Components affected

Brivo Access Brivo Notifications & Events Brivo Onair API Brivo Partner Portal Brivo Onair Mobile Admin Brivo Mobile Pass

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Latest Updates ( sorted recent to last )

RESOLVED 6 months ago - at 07/24/2025 02:39AM

This incident has been resolved.

MONITORING 6 months ago - at 07/23/2025 06:56PM

A fix has been implemented, and we are monitoring the results.

IDENTIFIED 6 months ago - at 07/23/2025 06:27PM

We are currently working on resolving high latency issues with our API.

INVESTIGATING 6 months ago - at 07/23/2025 06:06PM

We are continuing to investigate this issue.

INVESTIGATING 6 months ago - at 07/23/2025 06:04PM

We are currently investigating an issue with Brivo API. Brivo Access, Brivo Mobile Applications, and API Integrations may not be performing normally.

INVESTIGATING 6 months ago - at 07/23/2025 05:58PM

We are currently investigating an issue with Brivo API. Brivo Access, Brivo Mobile Applications, and API Integrations may not be performing normally.

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