Outage in Brivo

Brivo API Disruption

Resolved Major
July 23, 2025 - Started about 2 months ago - Lasted about 9 hours
Official incident page

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Outage Details

We are currently investigating an issue with Brivo API. Brivo Access, Brivo Mobile Applications, and API Integrations may not be performing normally.
Components affected
Brivo Partner Portal Brivo Access Brivo Onair Mobile Admin Brivo Mobile Pass Brivo Notifications & Events Brivo Onair API
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 07/24/2025 02:39AM

This incident has been resolved.

MONITORING about 2 months ago - at 07/23/2025 06:56PM

A fix has been implemented, and we are monitoring the results.

IDENTIFIED about 2 months ago - at 07/23/2025 06:27PM

We are currently working on resolving high latency issues with our API.

INVESTIGATING about 2 months ago - at 07/23/2025 06:06PM

We are continuing to investigate this issue.

INVESTIGATING about 2 months ago - at 07/23/2025 06:04PM

We are currently investigating an issue with Brivo API. Brivo Access, Brivo Mobile Applications, and API Integrations may not be performing normally.

INVESTIGATING about 2 months ago - at 07/23/2025 05:58PM

We are currently investigating an issue with Brivo API. Brivo Access, Brivo Mobile Applications, and API Integrations may not be performing normally.

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