Outage in Brivo

Smart Home - Partial Outage

Resolved Major
July 28, 2025 - Started 3 months ago - Lasted about 4 hours
Official incident page

Incident Report

We are currently experiencing a partial outage affecting some Brivo Smart Home Gateways that rely on cell service. Gateways connected via Wi-Fi or Ethernet are not impacted. We're actively monitoring the situation with our cell service vendor.
Components affected
Brivo Smart Home

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 07/28/2025 09:00PM

This incident has been resolved.

MONITORING 3 months ago - at 07/28/2025 08:34PM

A fix has been implemented by our cell service vendor, and we are monitoring the results.

INVESTIGATING 3 months ago - at 07/28/2025 05:07PM

We are currently experiencing a partial outage affecting some Brivo Smart Home Gateways that rely on cell service. Gateways connected via Wi-Fi or Ethernet are not impacted. We're actively monitoring the situation with our cell service vendor.

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