Outage in Broadvoice
Bhive Call Park Issues
Resolved MinorIncident Report
We are currently investigating an issue affecting the retrieval of parked calls in b-Hive for a specific scenario in one region.
Our engineering team is actively working to identify the root cause and restore normal functionality as quickly as possible.
Components affected
Broadvoice Call ProcessingTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
19 days ago - at 07/14/2026 03:39PM
The incident is resolved.
MONITORING
19 days ago - at 07/14/2026 03:00PM
We are actively monitoring the service to confirm that it remains stable and is performing as expected
IDENTIFIED
19 days ago - at 07/14/2026 02:57PM
Our engineering team has implemented a fix. Service should now be restored, and we are continuing to monitor the situation.
IDENTIFIED
19 days ago - at 07/14/2026 02:40PM
We have identified the issue, and our engineering team is actively working to resolve it.
INVESTIGATING
19 days ago - at 07/14/2026 02:25PM
We are currently investigating an issue affecting the retrieval of parked calls in b-Hive for a specific scenario in one region.
Our engineering team is actively working to identify the root cause and restore normal functionality as quickly as possible.
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