Outage in Broadvoice
Issues with Contact Center Analytics
Resolved MinorIncident Report
Summary AI Generated
Broadvoice's Contact Center Analytics experienced a minor service disruption lasting approximately 3.5 hours. The issue was identified and a fix was implemented, followed by a monitoring period before full resolution. The incident was confined to the Contact Center component and has since been resolved.
We are currently investigating this issue.
Components affected
Broadvoice Contact CenterTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 11/06/2026 02:10AM
This incident has been resolved.
MONITORING
8 days ago - at 11/06/2026 12:18AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
8 days ago - at 11/06/2026 12:07AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
8 days ago - at 11/05/2026 10:41PM
We are currently investigating this issue.
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