Major
May 1, 2026
May 2026: Certificate errors when accessing the dashboard
Detected
May 1, 2026 3:29 AM EDT
·
Resolved
May 1, 2026 4:19 AM EDT
·
Duration
about 1 hour
BT experienced a major service incident where users encountered certificate errors when trying to access the dashboard. The issue prevented normal dashboard access for users during the 50-minute outage. The incident has been resolved, restoring full dashboard functionality.