Outage in Bugfender

Users cannot login

Resolved Major
April 23, 2025 - Started 9 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating the issue, a new deployment is causing problems with users not being able to login. Logs are being processed as usual, so no data is lost.
Latest Updates ( sorted recent to last )
RESOLVED 9 days ago - at 04/23/2025 09:53AM

This incident has been resolved.

MONITORING 9 days ago - at 04/23/2025 09:18AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 9 days ago - at 04/23/2025 09:06AM

We are currently investigating the issue, a new deployment is causing problems with users not being able to login. Logs are being processed as usual, so no data is lost.

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