Outage in Bugfender

Dashboard and API are unavailable

Resolved Major
August 21, 2025 - Started 3 months ago - Lasted about 3 hours
Official incident page

Incident Report

We’re currently experiencing an outage and our engineers are actively investigating. The team is working to identify the root cause and restore services as quickly as possible.

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 08/21/2025 05:51PM

The incident has been resolved and services are back online. Please note that log processing may be delayed for the next few minutes while our servers catch up with pending logs.

IDENTIFIED 3 months ago - at 08/21/2025 04:47PM

We’ve identified the issue as a power distribution problem in our data center. Our team is now working on restarting all affected systems and bringing services back online. Further updates will follow shortly.

INVESTIGATING 3 months ago - at 08/21/2025 03:18PM

We are continuing to investigate this issue.

INVESTIGATING 3 months ago - at 08/21/2025 03:04PM

We’re currently experiencing an outage and our engineers are actively investigating. The team is working to identify the root cause and restore services as quickly as possible.

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