Outage in Builder Prime
Issues logging in
Resolved Major
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Outage Details
We're seeing issues with authentication and logging in
Components affected
Builder Prime Web and Mobile AppsLatest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 03/25/2025 07:18PM
This issue has been resolved
MONITORING
about 2 months ago - at 03/25/2025 06:52PM
We haven't received an official update yet, but authentication seems to be working again.
IDENTIFIED
about 2 months ago - at 03/25/2025 06:40PM
Our authentication service provider has identified the issue and is working to mitigate right now: https://status.auth0.com/incidents/6cv20z0sj11k
INVESTIGATING
about 2 months ago - at 03/25/2025 06:28PM
We are currently tracking the issues in region US-4 here: https://status.auth0.com/
Users who are already logged in are not affected, but new attempts to login are mostly failing. We are looking for workarounds.
INVESTIGATING
about 2 months ago - at 03/25/2025 06:15PM
We're seeing issues with authentication and logging in
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